Terms and Conditions
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Our comprehensive terms and conditions outline the rights and responsibilities of both parties involved in the mortgage transaction. By using our services, you agree to abide by these terms, ensuring a transparent and mutually beneficial relationship.
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eligibility criteria
We specify the criteria borrowers must meet to qualify for a mortgage, ensuring clarity and transparency in the application process.
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Loan Options
Explore our range of mortgage products tailored to suit various financial needs and preferences, empowering you to find the perfect loan for your situation.
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Application Process
Our streamlined application process makes applying for a mortgage quick and easy, guiding you through each step to ensure a seamless experience.
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Documentation
Prepare and submit the necessary documentation required for your mortgage application, facilitating efficient processing and approval.
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Assessment
Our team conducts a thorough assessment of your financial situation to determine your eligibility and determine the appropriate loan options.
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Approval
Upon successful assessment, we provide you with clear information regarding your loan approval status and any additional steps required for final approval.
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Terms Disclosure
Review the terms and conditions of your approved mortgage loan, ensuring full understanding of the terms, interest rates, and repayment schedule.
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Closing Process
Finalize the mortgage transaction with our efficient closing process, ensuring all legal and financial aspects are handled accurately and promptly.
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Opt-Out Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
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Terms of Service for SMS
SMS Terms & Conditions
By providing your mobile number and opting in, you agree to receive SMS messages from NEXA Lending related to your mortgage inquiry, application, account, and promotional offers, subject to the following terms.
1. Description of SMS Use Cases
By opting in, you agree that we may send you:
Updates and notifications about your mortgage inquiry or application
Appointment reminders and follow‑up messages
Account‑related alerts or status updates
Occasional promotional messages about mortgage products, refinancing opportunities, and related services
Message frequency may vary, but is generally up to 4 messages per month, depending on your activity and preferences.
2. Opt‑Out Instructions
You can opt out of receiving SMS messages at any time by:
Replying “STOP” to any SMS you receive from us
After you send “STOP,” we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.
For help with SMS, you may reply “HELP” to any message, or contact us using the information in the Customer Support section below.
3. Message & Data Rates Disclosure
Message and data rates may apply to any SMS messages sent to or from us, depending on your mobile carrier plan. You are responsible for any charges from your carrier.
4. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is outside our control.
5. Age Restriction (18+)
Our services and SMS program are intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.
6. Customer Support Contact
If you have questions about our SMS program, or if you need help, you can contact us at:
Phone: +1 480-716-6749
7. Link to Privacy Policy
For more information about how we collect, use, and protect your information, please review our full Privacy Policy at:
www.nexaincentives.com8. General Terms
By using our services and participating in our SMS program, you agree to:
Provide accurate contact information
Only opt in using a phone number that you own or control
Receive messages as described in these Terms & Conditions and our Privacy Policy
We may modify these Terms & Conditions from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of the SMS program after changes are posted constitutes your acceptance of those changes.